Personal Information Protection Principles
FirstPayment adheres to the following personal information protection principles:
- Processing of personal information shall be lawful, fair and transparent, and processing activities shall have lawful grounds.
- Personal information may only be collected for specific, transparent and objective purposes and processing activities must fit the purpose for which the personal information was collected.
- The processed personal information must be relevant, adequate and may not include more than what is required for the purpose of the processing.
- Personal information must be kept updated and must be controlled for error to prevent the processing of false and misleading data/information.
- Personal information may only be processed for as long as it is required for the object of the collection.
- Personal information must be secured from unlawful use, loss, unintended deletion and harm.
- Personal information is only processed with the consent of the data subject and ONLY for a permissible purpose such as fraud prevention, identity verification, or similar
Personal Information User’s Rights
A user has the following rights in regards to personal information:
- Right to know whether user’s personal information is being processed.
- Right to know how user’s personal information is processed.
- Right to request rectification or erasure of user’s personal information that is inaccurate or incomplete.
- Right to erasure, meaning user requesting for user’s personal information to be erased from FirstPayment records if there are no legitimate grounds for retaining it.
- Right to object to processing, meaning in certain cases user’s right to object to processing of user’s personal information, for example in the case of direct marketing.
- Right to restrict processing of user’s personal information, e.g. if personal information is inaccurate or the processing is unlawful.
- Right to access the personal information collected from/about the user, including the right to request and obtain a copy of the personal information.
- Right to lodge a complaint, meaning if a user is not satisfied with the way FirstPayment handles user’s personal information the right to file a complaint with a supervisory authority.
- Right to withdraw any given consent of processing of user’s personal information.
Personal Information Collected
FirstPayment collects and processes Personal Information through several channels, including:
- Online subscription forms
- Conference or event registration
- Telephone and emails
- FirstPayment website
- FirstPayment app
Data FirstPayment typically collects and processes may include but are not limited to:
- Email address
- Phone number
- Job title
- Organisation or company of employment
- Physical address
- IP Address
- Device ID
- Cryptocurrency wallet address(es)
- Product and supplier information
- Products purchased
Processing of Personal Information
Personal information is generally used to identify the user as a participant, speaker, exhibitor, sponsor or collaborating partner at any given FirstPayment corporate event in order to develop, organise, promote, execute and evaluate any such FirstPayment corporate event.
FirstPayment processes personal information for the following purposes:
- To identify user
- To provide user a service
- To communicate and interact with user
- To improve and promote FirstPayment corporate events
- To conduct questionnaires concerning satisfaction
- To manage risks and prevent fraud
- To comply with anti-money laundering and counter terrorist financing obligations
With user’s consent, FirstPayment processes user’s personal information to send user newsletters and campaigns and for other specific purposes user has given consent to.
Personal information is kept until it is no longer required for these purposes and for other purposes deriving from law. User may withdraw consent at any time. Typically, user information is retained for a minimum of 7 years after the time of transaction or cessation of a business relationship. Users may withdraw consent at any time however where FirstPayment has obligations to retain personal information to comply with anti-money laundering legislation requests for redaction may not be honored.
Securing of Personal Information
FirstPayment has taken technical and organisational measures to mitigate risks that personal information will be subject to deletion, publication, alteration, misuse, or to fall in the hands of an unlawful party as part of its Internal Security Policy. A multi-layered security approach is in place, including physical security, access controls, IT security and use of safety protocols.
Any privacy breach where personal information has unintentionally been deleted, altered or made accessible to an unlawful party, FirstPayment will proceed according to its Internal Security Policy. Such Internal Security Policy includes FirstPayment employees’ awareness of the procedures they must follow to identify and report any suspected or actual privacy breach.
Transferring of Personal Information
Personal information collected and processed by FirstPayment is never sold to third-party vendors under any circumstance. If compelled by a subpoena, production order, or similar regulatory order FirstPayment will provide information requested directly to law enforcement or the regulatory agency in question. FirstPayment complies with all valid requests for information from law enforcement and regulatory agencies.
Information about Cookies
- Functionality cookies are used to store user’s preferences such as default language.
- Analytics cookies are used to track the use and performance of the FirstPayment website and services.
- Advertising cookies may be used to deliver advertisements that are relevant to user and to user’s interests.